Septic and service questions

The license number and the board are in the footer of every page. Look the number up with the board before you sign.

Stop using water, keep the lid closed, keep children and pets away, and call. The repair page has the four steps.

The permit file for the house usually shows it. If not, we probe, mark the lids and give you a map.

A visit for a new system is how we write the estimate. A repair visit to find the cause is billed, and the amount is credited if you hire us. The pricing page has the full list.

We do not run an all-night line. Sewage coming into the house is the one job we come out for in the evening, and it costs more, at a rate we tell you on the phone first.

Yes, in writing, as one total with the soil test, permit and install as lines.

The work itself takes days once the permit is in hand. The soil test and the permit are what take the time, and we tell you where you are in that sequence.

We prepare the permit paperwork for your county after you sign the plan. The county sets its fee and inspects the system before we cover it.

Often a repair is enough: a pump-out, a cut line, a failed pump. We tell you which one you have, and show you what we found, before we price a replacement.

One slow fixture is usually a drain. Every fixture slow, plus a wet yard or a smell outside, points at the tank or the field.

The inside of the pipes between the house, the tank and the field: roots, cracks, sags and blockages. You see it on screen, and we write down what we saw.

Terms for workmanship and equipment are written on your estimate, with the limits and exclusions. Read them before you sign.

Ask for a septic inspection before closing. The inspection window is short, so call us the day the contract is signed.

Four Gulf Coast counties, Monday through Friday and Saturday mornings. The service area page lists the towns, and the hours are in the footer.